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Ashly
React Developer - Remote Work
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Competencies
Experiencia demostrada en Billing Transactions Processing.
Education
Languages
Summary
React Developer - Remote Work buscando nuevas oportunidades
Experience
Healthcare Specialist and Technical Support
Supported the integration of clinical data systems, facilitating interoperability and improving efficiency in the management of health information.. Evaluated and managed complex technical queries, ensuring the accuracy of clinical information and improving the end-user experience.. Implemented technical support protocols for clinical users, facilitating efficient access to systems and improving the daily operational experience.. Analyzed technical incident reports to identify failure patterns, facilitating improvements in system stability and reducing disruptions.. Managed software updates in healthcare systems, ensuring compatibility and improving operational efficiency without affecting service continuity.
Customer Service, Technical Support and Sales Representative
Guided customers on how to use the Amazon website, tracking and following up on lost orders.. Sold Amazon services and original products like Fire TV, Alexa, and Kindle.. Provided technical support for devices such as Alexa, Kindle, and Fire TV via chat, email, and phone.. Resolved complex technical queries, ensuring a quick response that increased customer satisfaction and fostered brand loyalty.
Trainer and Legal Contracts Creator
Developed and delivered targeted training programs to improve team proficiency and ensure consistent understanding of legal contract standards.. Drafted and reviewed legal contracts to guarantee compliance with regulatory requirements and minimize organizational risk.. Collaborated with cross-functional teams to align contract terms with business objectives, enhancing negotiation outcomes and stakeholder satisfaction.. Monitored contract lifecycle processes to maintain accuracy and timely execution, supporting operational efficiency and legal integrity.
Billing/Loans/Claims
Processed billing transactions accurately to ensure timely revenue recognition and maintain compliance with financial regulations.. Reviewed loan applications thoroughly to validate documentation and improve decision accuracy, reducing approval cycle times.. Investigated insurance claims promptly to resolve discrepancies and enhance customer satisfaction through effective issue resolution.. Coordinated cross-functional teams to streamline claims processing workflows, increasing operational efficiency and reducing delays.. Implemented quality control measures for billing statements, improving accuracy and minimizing customer disputes.. Monitored loan repayment schedules and adjusted account statuses to maintain portfolio integrity and reduce default risk.