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Customer-Focused Sales Associate and Promoter with 3+ Years in Retail and Marketing

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Cape Town, Western Cape, South Africa
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Competencies

Customer ServiceAdvanced

Skilled in engaging customers, understanding needs, and providing tailored solutions to enhance satisfaction.

Sales & UpsellingAdvanced

Proficient in driving sales through strategic upselling and cross-selling techniques to meet targets.

Communication & TeamworkIntermediate

Effective communicator who collaborates well with team members to achieve common goals.

Time ManagementIntermediate

Capable of prioritizing tasks efficiently to meet deadlines and optimize workflow.

Driving & DeliveryIntermediate

Experienced in safe driving and timely delivery of promotional and marketing materials.

Education

Focus College
Completed 2020

Summary

Versatile professional with over 3 years in retail sales and promotional delivery, excelling in customer engagement, upselling, and logistics. Committed to driving results and delivering excellent service.

Key Achievements

  • Consistently achieved sales KPIs at Sportscene through effective upselling and customer service.
  • Delivered promotional materials and branded products efficiently, supporting successful marketing activations.
  • Maintained excellent customer relationships, leading to repeat business and positive feedback.
  • Demonstrated safe driving and timely delivery during promotional campaigns, ensuring client satisfaction.

Experience

Sales Associate

Sportscene
2021 - 2022

Reaching my KPI’s (daily targets). Providing excellent Customer Service. Driving. Upselling customer purchases.. Worked with the POS (Point Of Sale System). Restocking Merchandise

Driver/Promoter

OLC (Offlimit Communication)
2023 - 2025

Delivered Specialized items such as promotional kits, marketing materials, event props or branded products for activations at different Locations where Promoters are allocated.. Practiced safe driving. Navigated the best Routes using GPS to plan and meet deadlines.. Filled in as a promoter as when Company is short of staff for an activation.. Provided excellent Customer service.. Setting up equipment

Skills

Customer ServiceSales & UpsellingCommunication & TeamworkTime ManagementDriving & Delivery
Published on CazVid - Jul 29, 2026
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