This is my profileContact via CazVidAvela
Customer Service Specialist with 3+ years in Retail & Telecom
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Communication SkillsAdvanced
Effectively conveyed information and handled customer interactions in retail and telecom environments.
TeamworkIntermediate
Collaborated with team members to achieve common goals and improve service delivery.
Time ManagementIntermediate
Prioritized tasks efficiently to meet deadlines in busy work settings.
Problem SolvingIntermediate
Addressed customer issues promptly, finding practical solutions in dynamic situations.
Education
National Senior Certificate
Mamello Senior Secondary School
Completed 2022
Languages
English
Xhosa
Sesotho
Summary
Experienced in managing customer interactions across retail and telecom sectors. Skilled in communication, teamwork, and problem-solving, with a strong commitment to delivering quality service.
Key Achievements
- Managed customer inquiries and resolved issues efficiently, enhancing customer satisfaction.
- Trained new team members, improving team performance and service quality.
- Handled a high volume of customer interactions, demonstrating strong communication and problem-solving skills.
Skills
Communication SkillsTeamworkTime ManagementProblem Solving
Published on CazVid - May 17, 2026