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Digital Marketing Specialist with 5 years of experience in content creation and SEO
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Competencies
Created engaging multimedia content tailored for various digital platforms.
Optimized website content and keywords to improve search engine rankings.
Managed social media channels to grow audience engagement and brand awareness.
Designed and implemented marketing campaigns aligned with strategic goals.
Summary
Dedicated to creating impactful digital marketing strategies that enhance brand visibility and engagement.
Key Achievements
- Developed and executed digital marketing strategies that increased online engagement
- Managed multiple campaigns, ensuring consistent brand messaging across channels
- Led a team of 4 marketing associates and coordinated cross-functional projects
Experience
Intake Specialist
Gather Client Information: Name, DOA, Case facts; verify docs such as ID, photos of the damage and insurance info also enter data into system worked with TW and NEOS., I was actually the first one hired in this law firm as outsourced and because of my performance they kept hiring outsourcing people.
Intake specialist (Outbound)
Outbound intake specialist task; called Potential clients stationed at Camp Lejeune in between [contact hidden] for water contamination and developed serious diseases, filled out format with all relevant info and send docusign over the call.
Sales and Retention Specialist
Proactively engage with new and existing customers to promote products or services for Wideopenwest company (one of largest ISP in USA) and analyze customer feedback and behavior to suggest improvements to products or services.
Customer Service Rep and Tech Support Specialist
Skilled and dependable Customer Service and Technical Support Specialist with over 4 years of experience in high-volume contact centers (Wideopenwest).