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Competencies
Applied CRM principles to build and maintain strong customer relationships, leading to customer satisfaction and loyalty.
Handled inventory control, stock takes, and organization of solar equipment, ensuring operational efficiency.
Engaged with customers to provide quotes, process orders, and negotiate sales, contributing to revenue growth.
Supervised the retail store, managed sales teams, and coordinated audits, enhancing store performance.
Utilized verbal and written communication to effectively interact with customers and team members.
Education
Summary
Versatile professional with extensive experience in sales, customer service, inventory management, and store supervision across retail and logistics sectors. Skilled in building relationships, managing stock, and leading teams to achieve operational goals.
Key Achievements
- Managed and organized inventory for solar equipment at Voltex Head Office, ensuring accuracy and availability.
- Built strong customer relationships at Voltex, leading to repeat business and improved sales performance.
- Assisted in store management and stock takes at Voltex Alberton, contributing to efficient store operations and audit compliance.
Experience
Job Shadow
Worked at conference centre, Maintained and set up conference rooms
Store Assistant
Got branch orders ready for delivery, Partook in large-scale stock takes
Solar Stock Controller
Received solar equipment, Packed and organized the solar equipment
Internal Sales
Dealt with customers, Quotes, Orders, Built strong business relationships with customers
Supervisor
Helped manage the Alberton retail store, Rebuilt customer relations, Drove the sales team, Led the stock takes, Dealt with auditors and their audit requirements