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BAKANG
Contact
Pretoria, Gauteng, South Africa
Available on CazVid
Education
HUHUDI HIGH SCHOOL
N. Dip Commercial Practice
TECHNIKON NORTHERN GAUTENG
1998
B. Tec Office management and Technology
Technikon Free State
1999 - 2005
Languages
Tswana
English
Afrikaans
Summary
Professional profile
Experience
CALL CENTRE AGENT
SAPO (CUSTOMER SERVICES CALL CENTRE DIVISION)
Nov 2006 - Jan 2022
Handling track & trace calls which entails assisting customers with tracing registered and insured articles. Provide customer service to ensure satisfaction and retention of customers. Ensure that the inbound lines are manned and calls answered promptly. Provide prompt, correct and authoritative answers to customers queries nationally. Handling of Post Box enquiries and confirmations. Advice clients regarding compensation for lost mail items
Published on CazVid - Aug 23, 2026