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Banessa

Agente de Call Center

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Medellín, Antioquia, Colombia
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Competencies

Customer ServiceAdvanced

Expertise in delivering high-quality support, resolving issues efficiently, and ensuring customer satisfaction.

Microsoft OfficeIntermediate

Proficient in utilizing Office tools for documentation, reporting, and administrative tasks.

Gestión administrativaIntermediate

Skilled in managing administrative workflows to optimize organizational operations.

Mercadeo y VentasBeginner

Basic knowledge of marketing and sales strategies to support business growth.

Education

Técnica en Mercadeo y Ventas
Microempresas de Antioquia
Emprendimiento Social
Comfenalco Antioquia
Bachiller Académico
I.E. San Francisco de Asís

Summary

Dedicated professional with hands-on experience in customer support, administrative management, and sales. Adept at fostering positive client relationships and improving operational workflows.

Key Achievements

  • Provided exceptional customer support across multiple call center environments, enhancing client satisfaction.
  • Streamlined administrative processes as a secretary, improving operational efficiency.
  • Developed effective communication and teamwork skills to support diverse organizational needs.

Experience

Agente de Call Center

Konecta

Agente de Call Center

Allus

Secretaria

Atempo Escuela de Música

Agente de Call Center

Emtelco-UNE

Skills

Customer ServiceMicrosoft OfficeGestión administrativaMercadeo y Ventas
Published on CazVid - Jul 6, 2026
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