This is my profileContact via CazVidThis profile is written in Spanish
Barbara
Kajabi Expert Executive Assistant LATAM - ENGLISH
Contact
Competencies
Experiencia demostrada en Zendesk.
Experiencia demostrada en Duve.
Experiencia demostrada en AirCall.
Experiencia demostrada en Celit.
Experiencia demostrada en Actibios.
Education
Languages
Summary
Kajabi Expert Executive Assistant LATAM - ENGLISH buscando nuevas oportunidades
Experience
CUSTOMER SERVICE AGENT
Three years of experience in an online parapharmacy.. Management of order platform as well as Zendesk.. Solving shipping incidences (orders stuck at Customs, returns, refunds, breakages, products that can only be shipped under certain transport conditions.. Handling of Stripe and PayPal platforms (including disputes).. Establishing contact with the customer through chat and e-mails.
HOSPITALITY OPERATIONS SUPPORT AGENT
Management of day-to-day property operations and guest relations in a fast-paced environment. The role centers on real-time incident and emergency management, ensuring seamless communication with tenants regarding property and reservations matters.. Highly proficient in multitasking across multiple hospitality and management platforms simultaneously, including Hostify, Duve, Aircall, Doinn, and Monday.. Additionally, I handle financial administrative tasks such as reservation verifications, security deposits, monthly rents, penalty management, and insurance follow-ups, all while maintaining meticulously updated incident logs.