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Beatriz
Customer Service Representative with 4+ years of diverse support experience
Video resume
Customer Service Rep
I am a very dedicated person in everything I do, I enjoy helping others, and have a very enthusiastic personality!
Contact
Mexicali, Baja California, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered customer support via calls, chats, and emails, demonstrating patience and persistence.
Technical SupportIntermediate
Supported technical issues for AT&T customers, troubleshooting effectively.
Order ManagementIntermediate
Handled order placement, setup, and tracking for retail clients.
Patience & PersistenceAdvanced
Known for being patient and persistent in learning new tasks and resolving customer inquiries.
Summary
Dedicated support specialist with over four years of experience in customer service, technical support, and order management across telecommunications, health insurance, and retail sectors.
Key Achievements
- Provided technical support for AT&T, resolving customer issues effectively
- Managed health insurance inquiries and support for Oscar Health
- Handled chats, emails, and calls for retail company, including order processing and tracking
Skills
Customer ServiceTechnical SupportOrder ManagementPatience & Persistence
Published on CazVid - Jul 3, 2025