This is my profileContact via CazVid
Belén
Customer Service Agent with 5 years of bilingual support experience
Video resume
Agente de Servicio al Cliente
Tengo 5 años de experiencia trabajando para diferentes compañías es Estados Unidos, manejando llamadas, correos, chats y documentación tanto en español como inglés.
Contact
Guatemala City, Guatemala, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and resolutions to customers via calls, emails, and chats.
Bilingual CommunicationIntermediate
Communicated effectively in both Spanish and English across various platforms.
Documentation ManagementIntermediate
Handled and organized customer documentation and correspondence.
Remote WorkIntermediate
Experience working remotely for US companies from Guatemala.
Summary
Experienced customer service agent with 5 years of supporting US clients via multiple channels, fluent in Spanish and English, with remote work experience.
Key Achievements
- Handled communication through calls, emails, and chats for US companies
- Managed documentation and customer interactions in both Spanish and English
- Gained experience working remotely in a customer service role from Guatemala
Skills
Customer ServiceBilingual CommunicationDocumentation ManagementRemote Work
Published on CazVid - Jul 3, 2025