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Brandi
Owner & Operator
Contact
Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Client Support.
Demonstrated experience with Team Management.
Demonstrated experience with Scheduling.
Demonstrated experience with Microsoft Office.
Education
Summary
Professional profile
Experience
Owner & Operator
Manage daily salon operations and customer service communications. Handle all appointment scheduling, bookings, and client follow-up. Answer customer inquiries via phone, text, email, and online booking platforms. Maintain business records, scheduling systems, and administrative tasks. Manage booth rentals and oversee approximately five independent stylists. Process payments, maintain inventory, and coordinate salon operations. Provide professional customer experiences and resolve client concerns efficiently. Maintain all salon financial accounting
Lead Hairstylist / Manager
Oversaw scheduling, customer service operations, and daily business functions. Provided administrative support and handled client communications. Assisted with hiring, team coordination, and conflict resolution. Managed inventory, computer systems, and appointment scheduling. Delivered exceptional customer service in a fast-paced environment
Beauty Advisor / Shift Supervisor / Cashier
Assisted customers with product recommendations and retail purchases. Operated cash registers and handled transactions accurately. Managed inventory counts, stocking, and computer-based retail systems. Provided leadership support as a shift supervisor. Resolved customer concerns and maintained positive customer experiences. Assisted with store organization and daily operational tasks