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Braulio
Customer Service with extensive experience in support, sales, and technical roles
Video resume
Customer Service
Hello!
Contact
San Pedro Sula, Cortés Department, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers, addressing inquiries and resolving issues effectively.
Technical SupportIntermediate
Handled technical queries and troubleshooting using tools like Salesforce, Zendesk, and Avaya One X.
SalesIntermediate
Engaged in sales activities, promoting products or services to customers.
Communication ToolsAdvanced
Utilized Microsoft, Google, and industry-specific communication platforms for daily operations.
CRM PlatformsIntermediate
Managed customer interactions and data using Salesforce and Zendesk.
Summary
Experienced in customer support, technical assistance, and sales with proficiency in multiple CRM and communication tools, based in San Pedro Sula, Honduras.
Key Achievements
- Gained broad experience in customer service, technical support, and sales roles
- Proficient with multiple industry-standard CRM and communication tools including Salesforce, Zendesk, and Avaya One X
- Developed strong communication skills across Microsoft and Google platforms
Skills
Customer ServiceTechnical SupportSalesCommunication ToolsCRM Platforms
Published on CazVid - Jul 3, 2025