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Scrum Master II
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Competencies
Experiencia demostrada en Salesforce.
Experiencia demostrada en Google Suite.
Experiencia demostrada en JavaScript.
Experiencia demostrada en GitHub.
Experiencia demostrada en Android Developer.
Education
Summary
Scrum Master II buscando nuevas oportunidades
Experience
Scrum Master II
Led six cross-functional teams across multiple business domains, including Clinical, SRP, Integrations, Virtual Care, and EVV, currently overseeing three multicultural teams across Peru, India, and the U.S.. Supported Agile transformation and the transition to the AI PDLC framework, implementing new performance metrics, delivery standards, and process improvements.. Acted as an Agile coach, driving project prioritization, removing blockers, and strengthening collaboration across Product and Engineering to improve team ownership, performance, and delivery.
Product Specialist
Served as Product Specialist for GFW Pro, a product of the World Resources Institute (WRI), leading product operations and coordinating between customers, stakeholders, and technical teams.. Gathered customer feedback and insights, defined new features and improvements, created and managed development tickets, and coordinated delivery with engineering teams.. Performed functional and acceptance testing, providing final validation before production releases.. Led operational improvements including Power BI dashboards, API automations, Zendesk workflows, customer support processes, and product performance tracking.
Technical Project Manager
Directed a six-member team of developers remotely to streamline functioning and increase productivity.. Assisted the HR department in selecting, hiring, training, and retaining talent as per company policies.. Monitored project development using technologies such as JIRA, Google Suite, and Python.. Nurtured and strengthened client relations to achieve company objectives and cultivate a long-term customer base.. Formulated policies and procedures to ensure smooth operations.. Recorded and presented user stories and product backlogs for future reference and translated them into feasible products when required.. Incorporated scrum and agile methodologies for team management during web development and implementation.
Professor
Mentored and taught relevant applications regarding software development using Agile Methodology and established effective procedures to improve outcomes.. Ensured compliance with organizational policies and industry best practices.. Professor of Telecommunication Software part 1 and part 2.. Guided on infrastructure and oversaw problem resolution for lecturers and students.. Educated students about HTML, JavaScript, MySQL, Android development, CSS, Git, Amazon services, Microsoft Azure, and Google Suite.
Project Manager
Oversaw various aspects of project management such as pilot creations, quality assurance, objectives, and key results (OKR).. Fostered relations and negotiated contracts with vendors and suppliers to acquire resources and the best deals.. Recruited and trained staff on company policies, procedures, and industry best practices.. Monitored key performance indicators to determine areas of improvement.. Drafted budget and analyzed risks and mitigation strategies to respond to emergencies in a timely and efficient manner.
Project Manager
Led a team of 10 engineers to provide best-in-class services to customers.. Coordinated internal and external resources with vendors for flawless execution of projects.. Ensured all project deliveries remain on time, within the scope, and within budget.. Developed project scopes and objectives, involving all relevant stakeholders, and based on technical feasibility.. Ensured resource availability and allocation to improve overall performance.. Prepared detailed project plan to track progress and measured project performance using appropriate systems, tools, and techniques.