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Brigmar
Healthcare Customer Support Specialist
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Competencies
Experiencia demostrada en Customer Support.
Experiencia demostrada en Customer Success.
Experiencia demostrada en Administrative Support.
Experiencia demostrada en Healthcare Operations.
Experiencia demostrada en Appointment Scheduling.
Education
Languages
Summary
Healthcare Customer Support Specialist buscando nuevas oportunidades
Experience
Healthcare Customer Support Specialist
Support psychiatric appointment scheduling and patient coordination in a fast-paced remote healthcare environment.. Coordinate with pharmacies and healthcare providers regarding prescriptions, scheduling, and continuity of care.. Maintain confidential patient records while complying with privacy and documentation standards.. Resolve customer inquiries through phone, email, and chat using CRM and internal systems.
Reservations Specialist
Managed hotel reservations, booking modifications, cancellations, and confirmations through phone and email.. Assisted customers with availability, pricing, travel policies, and reservation inquiries.. Maintained accurate booking records using CRM and Property Management Systems (PMS).. Coordinated with hotel operations to resolve booking issues and accommodate guest requests.. Delivered responsive, detail-oriented customer service in a high-volume reservations environment.
Pharmacy Assistant
Assisted daily pharmacy operations, inventory control, and customer service.. Maintained inventory accuracy and supported operational documentation.. Assisted customers with product inquiries while delivering professional service.
Cashier & Customer Service Associate
Delivered customer service while processing transactions accurately in a fast-paced environment.. Managed cash handling, register balancing, and daily reconciliation.. Supported daily operations while maintaining service quality and organization.