This is my profileContact via CazVidBryan
Customer Service Agent with 2+ years in Financial and Hospitality Sectors
Contact
Competencies
Experience in direct customer interactions, resolving issues, and ensuring service quality.
Proven ability to communicate effectively in English, empathetically and clearly.
Addressed and resolved customer problems in finance and hospitality environments.
Collaborated effectively with colleagues in fast-paced service contexts.
Utilized Salesforce for managing customer information and support interactions.
Education
Languages
Summary
Dedicated to delivering empathetic and efficient support across finance and hospitality sectors.
Key Achievements
- Handled customer inquiries and resolved issues related to finance and accounts at Credit Karma campaign.
- Managed internal systems and CRM tools like Salesforce to improve customer support efficiency.
- Provided effective communication and empathetic service, enhancing customer satisfaction in hospitality.
Experience
Agente de Servicio al Cliente – Campaña Credit Karma
Atención a clientes en inglés, resolución de problemas relacionados con finanzas y cuentas personales., Manejo de sistemas internos y CRM como Salesforce., Comunicación efectiva para empatizar con los clientes y brindar soluciones rápidas.
Mesero / Atención al Cliente
Atención directa a clientes, toma de pedidos, resolución de quejas., Trabajo bajo presión y en equipo., Desarrollo de habilidades interpersonales y comunicación clara.