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Customer Service with 2+ years of bilingual communication expertise
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Competencies
Utilized bilingual skills to communicate effectively with diverse customers in hospitality and service contexts.
Applied cultural awareness to provide tailored service and interpret between English and Spanish speakers.
Delivered high-quality customer support in hospitality and auto service environments, ensuring positive experiences.
Built rapport with international clients, facilitating communication and resolving issues efficiently.
Education
Languages
Summary
Experienced in delivering bilingual support in hospitality and auto services, with strong cultural fluency in U.S. and Bolivian settings. Skilled in communication and customer relations.
Key Achievements
- Provided bilingual customer service at Edgewater Hotel, assisting international guests from multiple countries.
- Supported Spanish- and English-speaking customers at Downtowner Carwash, ensuring clear communication and customer satisfaction.
- Gained cultural fluency in U.S. and Bolivian settings, facilitating effective interpersonal interactions.
Experience
Sales & Customer Service
Assisted international guests from Argentina, Chile, Cuba, Puerto Rico, and the U.S., Bilingual customer service and informal interpretation
Sales & Customer Service
Provided bilingual customer service, Supported Spanish- and English-speaking customers