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Competencies
Demonstrated experience with Data Entry.
Demonstrated experience with Document Processing.
Demonstrated experience with Record Management.
Demonstrated experience with Data Accuracy.
Demonstrated experience with CRM Systems.
Education
Languages
Summary
Professional profile
Experience
Customer Service Representative
Manage customer interactions through chat support while maintaining a high level of professionalism and accuracy.. Process customer information, reservations, and account updates with strong attention to detail.. Maintain accurate reports, shift documentation, and operational records.. Support Accounts Receivable activities by updating payment and rental information.. Coordinate with internal departments to ensure efficient workflow and timely issue resolution.. Perform data entry and record management while ensuring data accuracy and compliance with company procedures.
Subrogation Agent
Reviewed and processed insurance claims and subrogation cases with a high level of accuracy.. Collected, verified, and organized legal and insurance documentation for claim investigations.. Performed detailed data entry while maintaining confidential records and case files.. Investigated claim information to identify missing documentation and ensure case completeness.. Updated CRM systems and internal databases with accurate case information and status reports.. Coordinated with internal teams to support efficient claim resolution and workflow management.