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Camila
Customer Service Agent with 1 year 11 months in Call Centers
Video resume
Customer service, call center
Most of the experience that I have is been working in call centers.
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers via call center platforms for diverse campaigns.
Bilingual CommunicationIntermediate
Communicated effectively in both Spanish and English to serve customers in different campaigns.
Call Center OperationsIntermediate
Handled inbound calls, managed customer queries, and maintained service standards in call center environments.
Campaign ManagementBeginner
Participated in campaign-specific processes for Uber and home insurance services.
Summary
Experienced in bilingual call center environments with a focus on client support for rideshare and insurance services.
Key Achievements
- Gained experience working with Uber and home insurance campaigns in bilingual customer service roles.
- Successfully maintained employment across two different call center campaigns with durations totaling over a year.
- Developed bilingual communication skills as a bilingual agent in Colombia.
Skills
Customer ServiceBilingual CommunicationCall Center OperationsCampaign Management
Published on CazVid - Jul 3, 2025