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Camilo
Customer Service and Sales Professional with 5+ years in BPO
Video resume
Customer service and Sales Agent
I have a lot of experience in customer service and also in sales, I have also worked as an appointment setter. I have been working in the BPO industry since 2018
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Extensive experience providing support and resolving issues over the phone, including retention and collection calls.
SalesAdvanced
Proven ability to generate sales and conduct over-the-phone selling in a call center environment.
Social Media ManagementIntermediate
Managed social media campaigns and created related content as part of marketing initiatives.
Content Creation & CopywritingIntermediate
Developed marketing copy and created videos supporting marketing and social media strategies.
Virtual AssistanceIntermediate
Provided administrative support and managed appointments, demonstrating versatility in administrative roles.
Summary
Experienced in customer service, sales, virtual assistance, and social media management with a strong track record in the BPO industry since 2018, bilingual in English and Spanish.
Key Achievements
- Over five years of experience in customer service, sales, and virtual assistance
- Handled retention calls, collection calls, and appointment setting in high-volume environments
- Created and managed social media campaigns, producing content to support marketing strategies
Skills
Customer ServiceSalesSocial Media ManagementContent Creation & CopywritingVirtual Assistance
Published on CazVid - May 17, 2026