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Camilo

Legal Assistant with 5+ years in immigration and client service

Video resume

Legal Assistant with 5+ years in immigration and client service
Please record a video speaking in English about your experience.

Contact

Neiva, Huila Department, Colombia
Available on CazVid
Contact via CazVid

Competencies

Document ManagementAdvanced

Handled organizing, maintaining, and verifying legal and logistical documentation.

Client CommunicationAdvanced

Facilitated communication between attorneys and clients, including translation and cultural sensitivity.

Legal AdministrationAdvanced

Performed routine legal tasks such as preparing filings, tracking deadlines, and managing case files.

Customer SupportIntermediate

Provided client assistance through chat, email, and phone across various companies, resolving inquiries and issues.

Logistics CoordinationIntermediate

Coordinated load verifications, documentation, and communicated statuses for logistical operations.

Education

B.A In Basic Education With Emphasis In Humanities - Foreign Language English
SurColombiana University, Neiva, Huila, Colombia
Completed Jan 2018

Languages

SpanishFluent
EnglishAdvanced

Summary

Experienced in legal documentation, client communication, and logistics coordination with bilingual skills.

Key Achievements

  • Managed immigration case files and ensured documentation completeness.
  • Scheduled and coordinated legal appointments and deadlines for attorneys.
  • Provided bilingual translation and interpretation services, facilitating client communication.

Experience

Legal Assistant

Professional Consulting Services S.A.S, USA.
Apr 2024 - Sept 2025

Gathering respondent information when needed., Report NOTIFICATIONS, ORDERS or REJECTIONS from ECAS., Organizing and maintaining case files, including physical documents and digital records., Tracking case deadlines (Hearings, Orders, Court Dates, Scheduling Orders)., Preparing and filing...

Logistics Coordinator

TAFS, Factory Company, USA.
Feb 2023 - Apr 2024

Back Office (Factory Company, verification team)., Verify that all of the necessary documentation is completed., Report the status of the loads and any other news that arises during the movement of the goods., Obtain the necessary documentation to complete the assigned logistics activities., Meet...

Customer Service Agent - Chat Support

GrubHub, BestBuy, USA.
June 2022 - Feb 2023

Inquiries about deliveries and orders, Customer care assistance, Payments and subscriptions inquiries, Check status of orders according to the estimated time and dates., Take the extra mile to engage customers.

Customer Service Agent - Email Support

CashApp, USA.
Feb 2022 - May 2022

Billing and disputes inquiries, Document personal information to create, update, or adjust customer accounts, Provide accurate, valid and complete information by using the right methods/tools, Take the extra mile to engage customers.

Customer Service Agent - Chat Support

SiriusXM, Optimum, USA.
June 2020 - Jan 2022

Knowing our products inside and out so that you can answer questions., Processing orders, forms, applications, and requests., Billing inquiries, Document personal information to create, update, or adjust customer accounts, Provide accurate, valid and complete information by using the right...

Customer Service Agent - Phone Support

UnitedHealthCare, USA.
Jan 2020 - Mar 2020

Maintain updated knowledge of all company products and services in order to provide adequate education to customers., Provide information and instructions about relevant products and services., Answer customer questions and provide information to resolve any issues., Process orders and returns.,...

Exchange Coordinator

Finis Terrae University, Santiago, Chile
Sept 2017 - June 2019

Advertise and promote the exchange to local students in advance of any application deadlines., Review and manage applications. Make acceptance decisions in accordance with Universities Abroad’s timelines., Send student nominations to Partner Universities. Assist students with Partner University’s...

Skills

Document ManagementClient CommunicationLegal AdministrationCustomer SupportLogistics Coordination
Published on CazVid - May 17, 2026
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