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Admissions Coordinator
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Competencies
Demonstrated experience with Behavioral health screening support.
Demonstrated experience with Phone-based crisis assessment.
Demonstrated experience with Clinical information gathering.
Demonstrated experience with Care coordination & referrals.
Demonstrated experience with Client & family communication.
Education
Summary
Admissions Coordinator open to new opportunities
Experience
Mental Health Care Manager
Managed care for 50+ individuals, including families, experiencing severe and persistent mental illness and housing insecurity across inpatient, outpatient, in-home, and community settings. Gathered and documented client needs, symptoms, risk indicators, treatment progress, and service coordination in an electronic health record while maintaining confidentiality across a high-needs caseload. Developed individualized treatment plans and used motivational interviewing, crisis stabilization, de-escalation, psychoeducation, and supportive interventions to address safety, functioning, and behavioral health needs. Coordinated with clients, families, therapists, psychiatrists, supervisors, and community providers to connect individuals with appropriate services, resources, and ongoing care
Crisis Counselor Volunteer
Provided remote, trauma-informed crisis support to youth and adults experiencing acute psychological distress after completing 30+ hours of crisis intervention and mental health training. Rapidly assessed risk and immediate needs in sensitive conversations involving physical and sexual abuse, suicidality, self-injury, anxiety, depression, grief, and other mental health concerns. Used safety planning, de-escalation, and nonjudgmental communication to build rapport quickly, guide conversations toward immediate needs, and escalate high-risk situations according to established protocols
Research Assistant, Collaborative Sustainability Lab
Conducted 15+ semi-structured interviews and co-facilitated focus groups with youth and underserved populations, using structured protocols and rapport-building skills to collect sensitive participant information. Maintained organized qualitative data and collaborated with a research team on analysis, literature reviews, study development, a peer-reviewed publication, a manuscript under review, and conference presentations