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CARLA
Dispatcher
Video resume
Contact
Competencies
Demonstrated experience with Microsoft Office Suite.
Demonstrated experience with Google Workspace.
Demonstrated experience with Data Entry.
Demonstrated experience with Process Improvement.
Demonstrated experience with Microsoft Excel.
Education
Languages
Summary
Professional profile
Experience
Dispatcher
Supported daily transportation operations throughout the United States by coordinating freight movements, communicating with drivers, and ensuring timely deliveries.. Coordinated daily freight dispatch operations.. Scheduled pickups and deliveries.. Maintained constant communication with drivers and brokers.. Tracked shipment status from pickup through final delivery.. Resolved scheduling conflicts and transportation delays.. Updated dispatch records and shipment documentation.. Assisted with operational planning and route coordination.. Delivered excellent customer communication throughout the shipping process.
Dispatch Agent
Managed nationwide dispatch operations for field computer technicians servicing residential and business customers.. Scheduled onsite technical appointments.. Assigned technicians based on availability, location, and workload.. Coordinated directly with customers and field technicians.. Managed service requests from creation to completion.. Ensured high service quality and customer satisfaction.. Maintained accurate dispatch documentation.
Customer Service Representative
Provided professional customer support for technology services across the United States.. Assisted customers via phone and email.. Scheduled technical support appointments.. Handled customer concerns with professionalism and empathy.. Maintained detailed customer records.. Supported service teams with administrative coordination.
Solar Sales Representative
Generated new business opportunities through outbound prospecting and customer engagement.. Conducted high-volume cold calling.. Qualified prospective customers.. Scheduled appointments for solar consultations.. Built customer relationships.. Maintained sales pipeline activity.
Sales Associate
Delivered personalized customer service.. Recommended products based on customer needs.. Processed transactions accurately.. Maintained merchandising standards.. Consistently created a positive shopping experience.
Skills
Video Transcript
Carla video presentation
Hi, good evening. My name is Karla Antello. I'm 28 years old. I'm from Bolivia Santa Cruz. I'm applying for a job here in Catis. I have two years of experience in customer service and six years of experience in dispatch area. Thank you.