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Carla

Business Owner at Beauty Up Clinic

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Puerto Vallarta, Jalisco, Mexico
Available on CazVid
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Competencies

Customer ServiceAdvanced

Extensive experience in client interaction, ensuring personalized service and high customer satisfaction.

Sales & Client RelationsAdvanced

Proven ability to identify client needs and tailor product offerings to enhance sales and loyalty.

Administrative & Office ManagementIntermediate

Skilled in handling administrative tasks, expense reports, and office coordination efficiently.

Marketing & Social MediaIntermediate

Experience in creating content, managing social media, and executing marketing strategies for brand growth.

Education

Bachelor's degree
Instituto de Mercadotecnia y Publicidad
Completed 2017
Diploma
Universidad de la Comunicación
2017

Languages

SpanishNative
EnglishConversational/Business Fluent
PortugueseMedium Conversational

Summary

Entrepreneurial professional with diverse experience in beauty, sales, and operations. Skilled in client relations, marketing, and administrative management, with a strong multilingual background.

Key Achievements

  • Launched and currently managing a successful beauty studio, handling operations, marketing, and client relations.
  • Developed personalized travel packages, enhancing customer satisfaction and loyalty at Unlimited Vacation Club and Secrets Vallarta Bay.
  • Managed budgeting and expense reporting for LATAM operations at Expedia Group, optimizing financial efficiency.
  • Provided administrative and logistical support to executives, streamlining office operations and vendor management.

Experience

Business owner

Beauty Up Clinic
Feb 2023 - current

I manage and run my beauty studio. It is a new business, so in addition to performing some of the aesthetic procedures, I personally take care of the public relations and marketing area as well as managing the social media and carrying out campaigns to promote and advertise our services.

Sales Agent

Unlimited Vacation Club
March 2019 - Nov 2021

Present customers with different packages according to their travel needs., Develop a client’s 'Vacation profile' to customize the product for the potential client as much as possible.

Sales Agent

Secrets Vallarta Bay
Dec 2022 - Nov 2023

Present customers with different packages according to their travel needs., Develop a client’s 'Vacation profile' to customize the product for the potential client as much as possible.

Senior

Expedia Group
Feb 2022 - Dec 2022

Assist the E4B (Expedia for businesses) Latin America’s operations manager., Budget management for the operations team in the 3 main locations in LATAM: Cancun, CDMX and Sao Paulo, Brazil. / Expense reporting., Organize bi-weekly events and monthly summits for the department. As well as managing the logistics for transportation and accommodation for the personnel traveling to the events., Suppliers catalog and payments, Hotel, flight and restaurant reservations for team leaders., Invoicing.

Front Desk and CEO’S assistant

NBA (U.S.A national basketball association)-Mexico Offices Grupo Mendiola S.A de C.V.
Aug 2017 - Nov 2018

Basic front desk activities., Expenses report for the CEO’S corporate card., Reporting monthly expenses to the main offices in New York., Follow up with suppliers., Petty Cash, Assisting the CEO with his Agenda, meeting minutes. Hotel, restaurant and flight reservations.

Maintenance Help Desk y administrative assistant

The Coca-Cola Company Hines Interests S.A de C.V
March 2016 - Feb 2017

Coordinate the corporate’s maintenance and catering team to carry out daily activities., Administrative assistant: billing, daily reports, follow-up with suppliers., In charge of receiving and monitoring the entry and exit of merchandise in the building., Invoicing.

Skills

Customer ServiceSales & Client RelationsAdministrative & Office ManagementMarketing & Social Media
Published on CazVid - Jun 2, 2026
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