This is my profileContact via CazVidCarlos
Customer Service Representative at Allied Global (Verizon)
Contact
Barranquilla, Atlántico, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues promptly, and ensuring positive experiences.
CommunicationIntermediate
Strong verbal and written communication abilities across diverse audiences and contexts.
Problem SolvingIntermediate
Capable of analyzing situations quickly and implementing effective solutions.
Music EducationIntermediate
Solid foundation in musical theory and performance, developed through academic training.
Education
High School Graduate
Colegio Salesiano de San Roque
Completed 2015
Computer Engineering
Universidad del Norte
Completed 2019
Pre-college Music
Academia Rafael Campo Vives
Completed 2019
Music
Universidad del Norte
Completed 2024
Languages
SpanishNative
EnglishC1
Summary
Dedicated individual with experience in customer support, musical education, and record management. Adept at communication, problem-solving, and adapting to new challenges. Seeking opportunities to leverage diverse skills in dynamic environments.
Key Achievements
- Provided exceptional customer support, enhancing client satisfaction and retention.
- Managed customer inquiries efficiently, reducing resolution time by 20%.
- Contributed to team goals through effective communication and problem-solving skills.
Experience
Photographic record management
Fundación Social Metropolitana San Vicente
2019 - 2019
Tutor of musical theoretical subjects
Universidad del Norte
2022 - 2023
Customer service representative
Allied Global (Verizon)
2024 - 2024
Skills
Customer ServiceCommunicationProblem SolvingMusic Education
Published on CazVid - Jun 2, 2026