This is my profileContact via CazVid
Carlos
Customer Service Agent with 2 years of call center experience
Video resume
customer service agent
I’d like to work from home, offering solutions to the customers problems with emphaty, offering guidance withe goal of resolve in one interaction if possible
Contact
Pichucalco, Chiapas, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided empathetic support and problem resolution to customers in call center settings.
CommunicationIntermediate
Effectively communicated via phone and email, ensuring clear and professional interactions.
Problem SolvingIntermediate
Utilized active listening and understanding to offer solutions and resolve customer issues.
AdaptabilityIntermediate
Adjusted to different campaign needs and workflow environments within the call center industry.
Summary
Experienced call center agent with a focus on empathetic customer support and issue resolution.
Key Achievements
- Gained extensive experience in call center environments handling customer inquiries and support.
- Contributed to campaigns for budget truck, managing email correspondence and call responses.
- Adapted to different campaign requirements, demonstrating versatility in customer service roles.
Skills
Customer ServiceCommunicationProblem SolvingAdaptability
Published on CazVid - Jul 3, 2025