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Carlos
Customer Support Agent with experience supporting US-based companies
Video resume
Customer Support Agent
Trabajé en Teleperformance y para compañías americanas como Doordash, Vrbo y Netflix, busco oportunidad en el área poseo todo lo que necesitan.nnMi Laptop es de 8GB de RAM, Intel i5, FTTH 200mb nnMi trabajo fue apoyar en las tareas diarias y en las llamadas recibidas alrededor del mundo en Inglés, manejo de troubleshooting steps, entre otras tareas que están relacionadas.nnCompletamente listo siempre para escuchar atentamente y encontrar soluciones expedidas y rápidas para nuestros customers!
Contact
Valencia, Estado Carabobo, Venezuela
Open to remote
Available on CazVid
Competencies
Active ListeningAdvanced
Effectively understands customer issues to provide appropriate solutions.
Customer SupportAdvanced
Experience managing inquiries and troubleshooting for international clients.
Communication SkillsIntermediate
Clear communication in English during support calls and problem resolution.
TroubleshootingIntermediate
Guided customers through troubleshooting steps effectively.
Summary
Dedicated customer support agent with extensive experience supporting American companies such as DoorDash, Vrbo, and Netflix. Skilled in active listening, troubleshooting, and delivering quick solutions, with a strong commitment to customer satisfaction.
Key Achievements
- Supported customer service operations for companies like DoorDash, Vrbo, and Netflix
- Handled incoming calls and troubleshooting tasks across international markets
- Provided rapid solutions through active listening and problem-solving skills
Skills
Active ListeningCustomer SupportCommunication SkillsTroubleshooting
Published on CazVid - Jul 3, 2025