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Carlos

Call Center Manager

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Los Andes, Valparaíso, Chile
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Competencies

Customer ServiceAdvanced

Provided customer support and handled client inquiries across various sales roles.

Sales & TelesalesAdvanced

Engaged in direct sales activities, including telesales for home remodeling and insurance products.

Insurance ProductsIntermediate

Participated in selling life, earthquake, and fire insurance policies at Chase Bank.

Team ManagementIntermediate

Supervised call center team operations at California Builders Group.

Education

Escuela de negocios
Universidad del Sur de California

Languages

EspañolBilingüe
InglésAvanzado

Summary

Experienced in managing call centers, executing telesales campaigns, and selling insurance products with a focus on client engagement and team supervision.

Key Achievements

  • Managed call center operations at California Builders Group, overseeing team performance.
  • Conducted telesales and customer service roles across multiple companies, enhancing client engagement.
  • Sold insurance products such as life, earthquake, and fire insurance at Chase Bank in the U.S.

Experience

Call Center Manager

California Builders Group
2015 - 2020

Telesales

Unique Home Remodeling
2010 - 2015

Telesales atención al cliente

Build 4 Less
2000 - 2009

Corredor de propiedades

Chase Bank (EE.UU)
2010 - 2015

Venta de Seguros De Vida, terremotos e incendios.

Skills

Customer ServiceSales & TelesalesInsurance ProductsTeam Management
Published on CazVid - May 17, 2026
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