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Carlos
ISC
Video resume
ISC
Worked for year in Teleperformance enterprise IRD department
Contact
Reynosa, Tamaulipas, México
Open to remote
Available on CazVid
Competencies
Active ListeningIntermediate
Utilized active listening to accurately understand customer needs and provide appropriate responses.
Communication SkillsIntermediate
Engaged in clear and effective inbound communication with enterprise clients.
Customer ServiceIntermediate
Managed customer inquiries professionally within a call center environment.
Call HandlingIntermediate
Handled inbound calls efficiently in a high-volume call center setting.
Summary
Dedicated customer service professional with one year of experience in inbound call handling for enterprise clients at Teleperformance, with strong communication and active listening skills.
Key Achievements
- Handled inbound calls in the IRD department for enterprise accounts at Teleperformance
- Developed strong active listening skills to improve communication with customers
- Contributed to the team by managing customer inquiries effectively
Skills
Active ListeningCommunication SkillsCustomer ServiceCall Handling
Published on CazVid - Jul 3, 2025