Catalina - Customer Service & Admissions Specialist with diverse design and sales experience

Bogotá, Bogota D.C., Colombiaen

Gained experience across multiple roles including admissions, customer service, sales, and design.

Worked in international settings, managing diverse client interactions and linguistic skills.

Published on CazVid

Summary

Multilingual specialist with extensive experience in customer service, admissions, sales, and design roles, leveraging diverse software skills and market research acumen.

Key Achievements

Developed skills in digital marketing, market research, and software tools like Adobe and CRM systems.

Skills

Customer ServiceAdvanced

Provided customer support and client management across various roles and industries.

Design & IllustrationIntermediate

Engaged in fashion design, digital and analog illustration, and graphic presentation.

Sales & Public RelationsIntermediate

Conducted consultative sales, managed client relationships, and performed public relations activities.

Digital Marketing & Market ResearchIntermediate

Developed and executed digital marketing strategies, supported trend analysis and market research.

Software ProficiencyAdvanced

Proficient in Microsoft Office, Adobe Suite, Canva, Figma, and CRM systems such as Dynamics 365.

Languages

Spanish(Native)English(Advanced (C1))French(Basic (A2))

Experience

Global admissions and customer service specialist

LCI Education

Account Manager and Designer

La Estampería S.A.

02/2022 - 01/2023

Admissions Specialist for Fashion Faculty

LCI Bogotá

04/2021 - 01/2022

Customer Service Consultant

Teleperformance Colombia

02/2020 - 07/2020

Sales Specialist and Image Consultant

AURA NOVIAS- Conmexcol SAS

02/2019 - 12/2019

International Fashion Designer for kids

Stilotex S.A.S.

03/2018 - 07/2018

Junior Designer

Mattelsa S.A.S. (Medellín)

06/2016 - 07/2017

Education

LCI Bogotá

International Technologist

Completed 05/2016

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