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Catalina
Language Educator and Customer Service Interpreter with 4+ years of experience
Video resume
Master in Second Language teaching AND learning
I have worked as an English teacher at a well known university in Medellín, Colombia. Then, I started to work as a customer service Interpreter at a company named Interpretia. I worked Serving as a bridge between people who speak different languages. I worked as an Interpreter with Industries such as banking, health, social services, insurance, and 911. Then, I started to work as a billing agent in customer service in a company named Nearsol, which served to a client who sells security services
Contact
Medellín, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Language TeachingAdvanced
Designed and delivered English language courses for university students across various disciplines.
InterpretationAdvanced
Provided interpretation services across multiple industries, facilitating communication between monolingual and bilingual clients.
Customer ServiceIntermediate
Handled customer inquiries, billing, and support functions to ensure client satisfaction.
Communication SkillsAdvanced
Established effective interpersonal communication to bridge language barriers and meet clients' needs.
Goal-Oriented PlanningIntermediate
Set and achieved specific work objectives, demonstrating motivation and organizational skills.
Summary
Experienced in teaching English at university and interpreting across diverse industries, with strong communication and customer service skills.
Key Achievements
- Taught undergraduate students in disciplines such as law, medicine, nursing, and engineering at a university in Medellín for approximately four years.
- Served as a communication bridge between speakers of different languages in banking, health, social services, insurance, and emergency sectors as an Interpreter at Interpretia.
- Worked as a billing agent in customer service at Nearsol, supporting a client in selling security services.
Skills
Language TeachingInterpretationCustomer ServiceCommunication SkillsGoal-Oriented Planning
Published on CazVid - Jul 3, 2025