This is my profileContact via CazVid
Celina
Customer Service & Virtual Assistance with 5+ years of experience
Video resume
Virtual Assistant
- Assist customers n- Assistant for a Doctor at a Medical Center n- Chat, inbound and outbound callsn
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled inbound and outbound calls, chats, and complaint resolution effectively.
Administrative SupportIntermediate
Provided administrative assistance for medical professionals, managing schedules and inquiries.
Communication & LanguageAdvanced
Possesses C1 level English and experience in teaching English, facilitating clear and effective communication.
Organization & ManagementIntermediate
Demonstrated organizational skills in managing schedules, tasks, and project coordination.
Active Listening & EmpathyAdvanced
Utilized active listening and empathy to address customer issues and healthcare support.
Summary
Experienced in customer service, administrative support, and medical assistance for over five years, with strong communication skills and a focus on organization and empathy.
Key Achievements
- Gained diverse experience in customer service, administrative support, and project management
- Provided administrative and medical assistance, demonstrating versatility and adaptability
- Developed skills in active listening, organization, and empathy across roles
Skills
Customer ServiceAdministrative SupportCommunication & LanguageOrganization & ManagementActive Listening & Empathy
Published on CazVid - Jul 3, 2025