This is my profileContact via CazVidChris
Call Center Agent (Telesales / Cold Calling)
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Competencies
Directed project lifecycles from initiation to closure, coordinating resources and stakeholder communication.
Developed detailed plans and schedules for construction activities ensuring adherence to timelines.
Supervised multidisciplinary teams, fostering collaboration and professional development.
Implemented safety protocols, achieving significant reductions in workplace incidents.
Education
Summary
A dedicated project management professional with over a decade of experience overseeing large-scale construction projects, ensuring timely delivery, safety, and quality standards.
Key Achievements
- Led the planning and execution of multiple large-scale infrastructure projects on time and within budget.
- Managed cross-functional teams, ensuring compliance with safety and quality standards across diverse projects.
- Streamlined project workflows resulting in improved efficiency and client satisfaction.
Experience
Call Center Agent (Telesales / Cold Calling)
Conducted high-volume outbound cold calls to prospective customers, Introduced products and services confidently while building rapport, Identified customer needs and promoted suitable solutions, Handled objections professionally in a commission-driven environment, Maintained accurate customer records and call outcomes
Retail Assistant
Assisted customers with product selection and queries, Handled cash transactions accurately and efficiently, Maintained store cleanliness and product displays, Worked effectively in a fast-paced retail environment