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Data Analyst with 3 years of experience in financial services
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Competencies
Performed data analysis using tools such as SQL and Excel to generate insights.
Created dashboards and visualizations to communicate findings clearly to stakeholders.
Utilized SQL to extract, manipulate, and analyze large datasets.
Worked closely with cross-departmental teams to support project objectives.
Education
Summary
Detail-oriented Data Analyst with a proven track record in financial data management and visualization.
Key Achievements
- Developed and maintained dashboards to improve reporting efficiency.
- Integrated new data sources, enhancing data accuracy and completeness.
- Collaborated with cross-functional teams to support data-driven decision making.
Experience
CSR for Home Depot Campaign
Taking care of Home Depot associates while providing excellent customer service making easy for customers whether they transact online, research online and buy in-store, need a quick delivery, want to pay for services in-cart and beyond.
Road Side Assistance Representative
Being a Seeker of the Road for multiple insurance companies, providing full follow up making inbound and outbound calls getting assist for Tows, RSA (Jump-start, Tire changes, Lockout, etc) in the US for Quest X.
Technical Assistance & Troubleshooting
Providing assistance as Tech support agent for Mint Mobile virtual network operator.