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Purchasing and Customer Service professional with 5+ years of diverse experience
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Competencies
Utilized active listening and persuasive skills to effectively resolve customer issues and collaborate with teams.
Handled purchase orders and supplier management, ensuring smooth procurement processes in a corporate setting.
Resolved customer problems with professionalism across bilingual support roles, maintaining positive interactions.
Performed skilled labor tasks involving machinery operation and team coordination in construction environments.
Demonstrated flexibility by quickly adjusting to new products, clients, and work environments across roles.
Education
Languages
Summary
Versatile professional with experience in purchasing, customer service, and skilled labor. Skilled in communication, problem-solving, and adapting to dynamic environments.
Key Achievements
- Managed purchase orders and supplier files at Pasteurizadora La Mejor, ensuring compliance with company policies.
- Provided problem resolution and communication support in bilingual customer service roles at Accedo Bucaramanga and Teleperformance.
- Led teams and maintained safety protocols while performing skilled labor tasks in construction projects at BestChoice.
Experience
Intern - Purchasing Assistant
Management according to company policies and procedures the purchase of products and supplies., Issue purchase orders and give the respective follow-up., Manage and control supplier file.
Bilingual Agent
Identify problems and provide the best possible solution., Excellent communication skills, active listening and positive attitude in any type of situation, and good persuasion skills., Ability to adapt to changes in new products and new customers.
Bilingual Agent
Identify problems and provide the best possible solution., Excellent communication skills, active listening and positive attitude in any type of situation, and good persuasion skills., Ability to adapt to changes in new products new customers.
Skilled Labourer
Done skilled labourer tasks within various construction and home improvement projects., Efficient in handling heavy machinery, maintaining safety protocols, and leading teams to complete projects within tight deadlines.