Human Resource Representative
Handled inbound sales calls, providing customer support and closing sales agreements
Set up and managed a home office conducive to professional remote work environments
Effective verbal communication with clients in a sales-focused call center setting
Experienced in sales environment operations and customer interaction processes
Dedicated call center professional with over 15 years of experience in inbound sales and customer support, equipped for remote roles.
In charge of a group of 13 Agents to ensure Quality and Production Levels
compare different Hotels room prices and amenities to provide the best option to customer
Overseas Training, Credits, Fines, Shortage on Purchase order shipments, Carrier Info & Tracking etc.
Create customer portfolio of new customer for the bank, sell them the package with all the products we offer.
Customer and Boarding Service, Tickets sales and adjustments, Oversold