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Branch Administrator
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Competencies
Handled administrative duties including staff management, salary preparation, and office operations.
Captured and validated data for VAT claims and lab samples, ensuring accuracy and compliance.
Provided on-site support, managed communications with stakeholders, and resolved client and partner queries.
Managed delegate registration, attendance reports, and logistical support for events and conferences.
Utilized MS Office Suite and internal CRM systems for administrative and operational tasks.
Education
Summary
Detail-oriented professional with over 4 years experience managing administrative tasks, data analysis, and stakeholder liaison across healthcare, events, and entertainment sectors. Proven ability to streamline operations and ensure excellent service delivery.
Key Achievements
- Managed sample processing, inventory, and vendor relations at Zar-Med Laboratories, ensuring efficient lab operations.
- Coordinated delegate registration, on-site support, and accreditation at Moshito Music Conference, enhancing attendee experience.
- Acted as primary liaison for artists at Maftown Heights, handling logistics, scheduling, and stakeholder communication.
Experience
Branch Administrator
Captured patient details and processed sample logging using in-house systems., Managed incoming and outgoing communication via email and telephone to ensure excellent service delivery., Distributed lab reports and coordinated courier tracking for sample deliveries., Maintained inventory and liaised...
Guest/Delegate Liaison
Coordinated delegate registrations and maintained up-to-date guest databases., Liaised with speakers, guests, and media during live events., Ensured proper accreditation and compiled attendance reports., Provided on-site support to ensure a seamless experience for attendees.
Artist Liaison
Acted as the main point of contact for artists and their teams., Scheduled performance times and managed stage logistics., Communicated all technical and hospitality requirements to relevant stakeholders., Ensured smooth coordination during pre-event and day-of-event activities.
Data Capturer / Second-in-Charge (2IC)
Captured VAT claims using Dragon Rich and Dragon 2 systems., Assessed and sorted invoices to ensure VAT compliance., Performed quality control checks and provided feedback on document packs., Assisted senior staff with auditing tasks and documentation validation.