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Claudia
Representante De Servicio Y Ventas Bilingüe
Contact
Competencies
Experiencia demostrada en Administrative Support.
Experiencia demostrada en Employee & Customer Service.
Experiencia demostrada en Personnel Documentation & Records.
Experiencia demostrada en Data Entry & Information Accuracy.
Experiencia demostrada en Confidentiality & Discretion.
Education
Languages
Summary
Representante De Servicio Y Ventas Bilingüe buscando nuevas oportunidades
Experience
Cargo Ramp Agent / Canloader
Perform cargo and baggage loading and unloading operations for domestic and international wide-body aircraft in a highly regulated aviation environment.. Operate specialized cargo equipment, including can loaders, while following established safety, security, and operational procedures.. Coordinate daily activities with coworkers, supervisors, cargo personnel, and other operational teams to ensure efficient aircraft servicing.. Maintain accuracy when handling freight, baggage containers, operational information, and documentation.. Work in an environment requiring strict adherence to company policies, airport security requirements, and federal regulations.. Maintain professionalism and sound judgment when handling time-sensitive operational issues.. Completed extensive company-required training, certifications, security procedures, and operational requirements.. Certified to perform aircraft pushback operations.. Hold Port Authority airport clearance and have worked in a security-sensitive airport environment for more than two years.. Contributed an operational improvement during probation by helping develop/use a 'Quick Pack' process on daily scanners; received recognition from Corporate Area/Cargo Ramp leadership for the contribution.. Demonstrate adaptability by learning new procedures, technology, equipment, and operational responsibilities.
ESL Teacher / Online Instructor
Provided online English instruction to children approximately 3–13 years old and communicated regularly with parents.. Delivered structured lessons while adapting communication and teaching methods to individual student needs.. Maintained professional communication with families from diverse cultural backgrounds.. Used online technology and digital platforms to conduct classes, manage information, and communicate effectively.. Provided feedback regarding student participation, progress, and performance.. Demonstrated patience, organization, reliability, and strong interpersonal communication.
Sales Representative
Assisted customers with telecommunications products, services, accounts, and technical-related questions.. Maintained professional customer relationships while identifying needs and resolving concerns.. Explained policies, services, pricing, and procedures clearly to customers.. Handled customer information with professionalism and discretion.. Worked toward performance goals in a fast-paced, customer-focused environment.. Developed strong negotiation, communication, problem-solving, and conflict-resolution skills.
Tourism Interpreter / Customer Service
Provided interpretation and communication support for Spanish- and English-speaking guests.. Assisted international visitors with questions, services, and tourism-related information.. Communicated across language and cultural differences with professionalism.. Delivered customer service in a hospitality environment requiring discretion, patience, and attention to detail.