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Customer Service & Interpreter with diverse communication skills
Contact
Toluca, México, Mexico
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and assistance to customers at Abbott CGM and Frontier.
Interpretation & TranslationIntermediate
Facilitated communication between English speakers and non-English speakers at Language Line Solutions.
Communication SkillsAdvanced
Demonstrated effective verbal and written communication in customer support and interpretation roles.
Problem SolvingIntermediate
Addressed customer issues and resolved queries efficiently.
Microsoft ExcelIntermediate
Utilized Excel for data management and reporting tasks.
Education
Certificado de preparatoria abierta
Toluca Estado de México
Languages
EnglishAdvance
SpanishNative
Summary
Experienced in customer support, interpretation, and communication with a strong focus on soft skills and technical proficiency.
Key Achievements
- Served as a Customer Service Agent at ABBOTT CGM and FRONTIER, handling customer inquiries and support.
- As an Interpreter at Language Line Solutions, facilitated effective communication across language barriers.
- Developed core soft skills including teamwork, communication, adaptability, and problem solving, along with technical proficiency in Excel.
Experience
Customer service agent
ABBOTT CGM
Mar 2022 - Sep 2023
Customer service agent
FRONTIER
Sep 2022 - Mar 2022
Interpreter
Language line solutions
Sep 2023 - Current
Skills
Customer ServiceInterpretation & TranslationCommunication SkillsProblem SolvingMicrosoft Excel
Published on CazVid - May 17, 2026