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Customer Service & Warehouse Associate with 4+ years in retail and logistics
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Competencies
Provided support and addressed concerns while assisting various departments at Lowes and Core Civic.
Performed cycle counts, managed order validation, and performed inventory tasks to ensure stock accuracy.
Operated tools and machines such as paint mixers, key cutting machines, and power tools.
Addressed customer concerns and found solutions to improve satisfaction and operational flow.
Skilled in installing door locks, using locksmith tools, and operating various hardware equipment.
Education
Languages
Summary
Experienced in retail and warehouse environments, adept at inventory control, machine operation, and customer support. Skilled in technical tasks and problem-solving, with a strong focus on safety and efficiency.
Key Achievements
- Performed cycle counts and managed inventory at Lowes, supporting department operations.
- Operated multiple machines including paint mixers and key cutters, ensuring safe and efficient work.
- Validated orders, managed customer expectations, and used Microsoft Excel for inventory management at Core Civic.
Experience
Customer Service Associate/Morning Restocker
Performed cycle counts, Participated in safety meetings, Operated various machines including paint mixer, key cutter, blind/shutter cutter, trash compactor, mechanical saw, and cardboard bailer, Assisted various departments including receiving, fulfillment, appliances, and hardware
Commissary/Warehouse Associate
Validating order quantities, Running computer programs such as Microsoft Excel, Performing inventory, Managing customer expectations, Delivering products, Addressing concerns and finding solutions