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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Child Supervision.
Demonstrated experience with Office Management.
Demonstrated experience with Marketing.
Education
Languages
Experience
Child & Youth Program Assistant
Supervise children during indoor/outdoor activities and daily routines., Maintain accountability and safety standards in line with Department of Defense policies., Communicate with parents daily to provide updates on behaviors and participation., Report concerns of abuse or illness and serve as a mandatory reporter., Encourage age-appropriate development and positive behaviors through guidance techniques., Collect and report data on program attendance and activities.
Cashier
Delivered friendly and efficient checkout experiences, averaging 15+ customers per hour., Processed payments through various systems including cash, cards, and store credit., Promoted store credit card programs and consistently reached monthly goals., Supported merchandising by restocking shelves and maintaining organized front-end displays., Supervised self-checkout area and assisted customers with issues., Followed safety and store policies to maintain a secure and clean environment., Regularly scanned over 250+ items per shift while ensuring speed and accuracy.
Trade Marketing Assistant
Assisted in the design and execution of promotional campaigns across retail locations., Managed logistics for marketing materials and ensured timely delivery to stores., Worked with the marketing team to coordinate print/digital advertising., Conducted market research for new product launches., Supported the sales team with promotional planning and in-store branding., Led coordination of two new product rollouts., Tracked stock levels and visibility of promotional products in stores.
Member Service Representative
Responded to member questions via phone and email regarding services and billing., Upsold services and provided detailed product information., Created customer records and updated account details., Managed payment collections and resolved billing issues., Completed welcome calls for new members and followed up on missed payments., Handled 100+ calls per day while maintaining professional standards., Reduced payment delays through proactive communication and negotiation.
Administrative Assistant
Handled scheduling, filing, and client communication in a small business environment., Reconciled invoices and prepared financial summaries for review., Maintained digital and paper-based customer records., Processed payroll and organized bi-weekly payments., Created and managed expense reports, purchase orders, and internal budgets.