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Cristian

Human Resources Analyst with 5+ years of experience in HR and data collection

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Medellín, Antioquia, Colombia
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Competencies

ConsultationExpert

Provided guidance to employees on compensation and benefits, ensuring understanding and proper application.

CommunicationExpert

Built trust with stakeholders through professional and clear communication both internally and externally.

Documentation ManagementAdvanced

Ensured accuracy and timeliness in maintaining records across multiple HR and administrative systems.

InterviewingAdvanced

Conducted interviews for data collection, developing rapport with diverse participants to ensure reliable results.

Customer ServiceIntermediate

Responded to inquiries, resolved concerns, and maintained professional relationships with clients and stakeholders.

Education

BSc.
ITM
Completed 2020
Diploma
CESDE Institute
Completed 2024

Languages

SpanishNative
EnglishProfessional Proficiency

Summary

Dedicated HR Analyst and Administrative Assistant skilled in employee consulting, documentation accuracy, stakeholder communication, and data collection. Adept at building rapport and managing records effectively across diverse environments.

Key Achievements

  • Consulted with employees on compensation and benefits, ensuring clarity on options and processes at UPS.
  • Maintained accurate and timely documentation across multiple systems, supporting efficient HR operations.
  • Conducted interviews and developed rapport quickly with diverse individuals, facilitating accurate data collection for DANE.

Experience

Human Resources Analyst

UPS, Global Business Services
Apr 2024 - Sept 2025

Consulted with employees regarding compensation and benefit-related processes, explaining options and next steps., Maintained ongoing communication with individuals and external providers to resolve cases efficiently., Ensured documentation accuracy and timely updates across multiple systems.

Administrative Assistant

UPS, Global Business Services
Feb 2018 - Mar 2024

Provided customer-oriented support, responding to inquiries and resolving billing or service concerns., Built trust with internal and external stakeholders through consistent, professional communication., Managed scheduling, records, and follow-ups with a strong attention to detail.

Interviewer

National Administrative Department of Statistics (DANE)
Feb 2013 - Nov 2017

Conducted one-on-one interviews, explaining program objectives and ensuring participant understanding., Developed rapport quickly with diverse individuals, resulting in accurate and complete data collection.

Skills

ConsultationCommunicationDocumentation ManagementInterviewingCustomer Service
Published on CazVid - May 17, 2026
Contact Cristian