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Crystal

Customer Service & Outreach Specialist with Diverse Experience

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Phoenix, Arizona, United States
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Competencies

Customer ServiceAdvanced

Provided front desk and phone support, ensuring positive client interactions.

Community OutreachIntermediate

Engaged with potential clients and patients to promote services and facilitate access.

Property ManagementIntermediate

Managed property leasing processes, utilized Yardi software, and coordinated with tenants under fair housing regulations.

Sales & Application AssistanceIntermediate

Assisted clients with completing applications and assessing eligibility for government services.

Administrative SkillsAdvanced

Handled organizational, marketing, and Microsoft Office tasks efficiently.

Education

High school diploma
Summit High School
Completed 2021

Languages

English
Bilingual

Summary

Experienced in community engagement, customer service, and property operations with a proven ability to support diverse client needs.

Key Achievements

  • Led community outreach and patient recruitment activities at Oak Street Health.
  • Assisted individuals with applications and underserved community engagement at Phoenix Marketing.
  • Handled property leasing and management tasks, including working with Yardi and Section 8 regulations.

Experience

Outreach Executive

Oak Street Health
January 2024 - Present

Responsible for community outreach and patient recruitment for a medical practice., Engaged with potential patients to introduce them to our healthcare services and facilitate their experience with our doctors., Coordinated and conducted efforts to bring qualified individuals into the practice for medical consultations.

Leasing Agent/Assistant Manager

AJ Employment Services
April 2012 - March 2023

Worked with different companies, commercial and tax credit.

Sales Specialist

Phoenix Marketing and Advertising
August 2021 - September 2022

Assisted individuals in completing their applications, and assessing customers eligibility for government provided mobile services.

Customer Service Representative

Quadel Consulting
October 2018 - March 2021

Phone operator, Front desk customer service

Skills

Customer ServiceCommunity OutreachProperty ManagementSales & Application AssistanceAdministrative Skills
Published on CazVid - Jul 3, 2025
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