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Sales Development Representative with diverse client engagement skills
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Competencies
Provided assistance and communication support to customers and drivers.
Analyzed leads and monitored driver scheduling for service efficiency.
Maintained communication with clients and prospects via calls and emails.
Tracked driver schedules and customer appointments to ensure service delivery.
Handled daily outbound communications and customer interactions.
Education
Languages
Summary
Experienced in analyzing leads, managing client relationships, and coordinating logistics within transportation and insurance services.
Key Achievements
- Analyzed leads to optimize distribution for client outreach
- Assisted customers and drivers with scheduling and appointment reminders
- Handled outbound calls and emails to acquire new customers and provide service information
Experience
Sales Development Representative (SDR)
Analyzed leads, and distribute them for agents to contact potential clients., Assisted customers / drivers reminding appointment's date and time., Cold calling potential clients offering transportation services / medical insurances., Handle daily calls and emails, with duties including signing up new customers, retrieving customers data, presenting our services information., Monitored and tracked drivers time to pick up and deliver customers to appointments location and final destination.