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Dahi

Customer Service & RAC Agent

Contact

Zipaquirá, Cundinamarca, Colombia
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Competencies

Empathy

Experiencia demostrada en Empathy.

Teamwork

Experiencia demostrada en Teamwork.

Customer Service

Experiencia demostrada en Customer Service.

Assertive Communication

Experiencia demostrada en Assertive Communication.

Adaptability

Experiencia demostrada en Adaptability.

Education

Technical High School Degree, Administrative and Financial Management
CAMILO TORRES
Completado 2019
Cabin Crew Member Certification
AFA DE COLOMBIA
Completado 2025

Languages

SpanishNativo
EnglishC1

Summary

Perfil profesional

Experience

Customer Service & RAC Agent

Atento Colombia
Mar 2022 - Ago 2022

Customer service and English support.. Handling banking complaints and claims.. Managing sensitive information and documentation.. Use of tools and internal systems. Verification of procedures, protocols, and regulations.

Bilingual Customer Service Agent

Teleperformance Colombia
Nov 2022 - Sep 2025

Customer service and special requests handling.. Multitasking skills in fast-paced environments.. Knowledge of travel regulations and policies.. Coordination with internal teams.

Skills

EmpathyTeamworkCustomer ServiceAssertive CommunicationAdaptability
Published on CazVid - Oct 3, 2026
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