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Dana
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Issue Resolution.
Demonstrated experience with Data Entry.
Demonstrated experience with Records Accuracy.
Demonstrated experience with Problem Solving.
Education
Summary
Professional profile
Experience
Vice President, Human Resources
Oversaw benefits administration, health insurance programs, and employee support for claims, coverage questions, and enrollment.. Managed HR operations including data entry accuracy, personnel records, and compliance documentation.. Provided high‑volume employee assistance across onboarding, benefits, payroll, and policy interpretation.. Led employee relations efforts with professionalism, confidentiality, and empathy.. Directed HR team operations and ensured consistent service delivery.
Director of Human Resources
Managed daily HR operations including benefits, wellness programs, and employee support.. Ensured accurate data entry, recordkeeping, and compliance with employment regulations.. Supported employees with health insurance questions, claims issues, and enrollment processes.. Improved HR workflows to increase efficiency and service quality.
Benefits & Wellness Manager
Administered health insurance, wellness programs, and annual enrollment for all employees.. Assisted employees with claims, coverage questions, and problem resolution.. Maintained accurate benefits records and processed updates with strong attention to detail.. Served as a trusted resource for employees, navigating complex benefits information.