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Dania

Asesor call center servicio al Cliente

Contact

Bogotá, Bogota D.C., Colombia
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Competencies

Digital MarketingAvanzado

Developed and executed digital marketing strategies across various platforms to enhance brand presence.

Team LeadershipIntermedio

Managed a marketing team, overseeing project execution and team development.

Brand DevelopmentAvanzado

Worked on brand positioning, messaging, and identity strategies to strengthen market presence.

Content CreationIntermedio

Produced and curated marketing content to support campaigns and brand awareness.

Data AnalysisIntermedio

Analyzed campaign performance metrics to inform strategy adjustments.

Education

BACHILLERATO ACADEMICO
Johan Kepler
Completed 2020

Summary

Experienced marketing manager specializing in digital campaigns, brand building, and team leadership.

Key Achievements

  • Led a team of 10 marketing professionals to deliver multi-channel campaigns, achieving increased brand visibility.
  • Designed and implemented a digital marketing strategy that increased online engagement by 40%.
  • Coordinated cross-functional teams to launch 15 product campaigns over three years.

Experience

Asesor call center servicio al Cliente

CONCENTRIX
18 octubre 2022 - 02 febrero 2023

Atender consultas de servicio al cliente en tiempo y forma, venta cruzada y promociones, Servicio al cliente y fidelización, Gestion en Base de datos y venta cruzada

Agente de Servicio al Cliente

Foundever
15 mayo 2023 - 24 octubre 2024

Skills

Digital MarketingTeam LeadershipBrand DevelopmentContent CreationData Analysis
Published on CazVid - May 17, 2026
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