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Daniel

Customer Service and Sales Specialist with broad technical skills

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Bogotá, Bogota D.C., Colombia
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Competencies

Customer ServiceIntermediate

Provided support and communication to clients in roles at Contentrix and Atento, enhancing customer satisfaction.

Microsoft Office SuiteIntermediate

Utilized MS Office tools in daily tasks related to customer interactions and administrative support.

Video EditingBeginner

Applied basic video editing skills to create or modify digital media as part of technical skill set.

DesignBeginner

Engaged in design-related tasks, supporting work in multimedia and creative projects.

TeamworkIntermediate

Worked collaboratively across roles in customer service and sales to achieve team goals.

Languages

English80%
Spanish100%

Summary

Versatile professional experienced in customer support, cross-sales, and collections. Skilled in technical tools like Adobe and Microsoft Office, with strong teamwork abilities. Adept at adapting to various client-facing roles and industry requirements.

Key Achievements

  • Progressed through roles supporting customer care, collections, and cross-sales, demonstrating versatility.
  • Developed skills in customer service, team collaboration, and technical tools like Adobe and Microsoft Office.
  • Contributed to multiple client-facing roles, gaining experience across diverse sectors including collections and sales.

Experience

Collections Representative

Contentrix

Customer Care Representative

Atento

Cross sales Representative

Contact Point 360

Skills

Customer ServiceMicrosoft Office SuiteVideo EditingDesignTeamwork
Published on CazVid - Jan 14, 2026
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