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Daniela
Contact
Competencies
Experiencia demostrada en Hard-working.
Experiencia demostrada en Quick learner.
Experiencia demostrada en Good communicator.
Experiencia demostrada en Well-organised.
Experiencia demostrada en Professionalism.
Education
Languages
Summary
Perfil profesional
Experience
Medical Appointment Setter
Managing inbound and outbound calls, scheduling colonoscopy and follow-up appointments for GI doctors, and using GI gastro.. Utilised CRM software to record client information, ensuring accurate follow-up activities.
Virtual Assistant
Administering and scheduling my clients' calendar and day. I also handle inbound and outbound calls to create leads for my specific clients (paintless dent repair and detailing) using Go High Level to log leads.. Answered calls and emails efficiently.
Medical Spanish Interpreter
Interpreting medical calls from English to Spanish and vice versa.. Accurately interpreted spoken and written conversations between different languages for clients.
Backoffice Representative
Reviewing airplane tickets to determine if they were eligible for a refund according to the refund guidelines. Also rescheduling airplane tickets, and using Citrix (CRM).
Customer Care Representative
Handled high-volume telephone calls to address and resolve customer queries, taking payments, upgrading or getting a new plan or phone, also adding additional features to their plans.