This is my profileContact via CazVid
Danny
Sales and Customer Service Professional with 8+ years of client engagement
Video resume
Contact
Competencies
Provided high-quality support and resolved customer inquiries efficiently across various roles.
Conducted prospecting, lead qualification, and closing activities, maintaining detailed account reports.
Documented client interactions, prepared forecasts, and generated sales reports using Salesforce and HubSpot.
Effectively communicated with clients, partners, and internal teams, delivering presentations and feedback.
Assisted clients in accessing community resources and facilitating collaborations at COPAL MN.
Education
Languages
Summary
Dedicated professional with diverse experience in sales, account management, and community support, fluent in English and dedicated to building strong client relationships.
Key Achievements
- Successfully completed end-to-end sales cycles at Uassis[link hidden], meeting or exceeding targets.
- Established and maintained strong relationships with clients and partners across multiple roles.
- Led discovery and demo presentations, coordinating with multicultural teams and managing communication channels.
Experience
Navigator
Assisted clients in accessing community resources and services., Collaborated with partner organizations to share resources and strengthen community impact., Maintained strong relationships with donors and prospects to support fundraising goals.
Senior Account Executive
Identified high-value business opportunities by sourcing qualified leads aligned with editorial advertising objectives., Offer advertising space within editorials to thriving companies., Document interactions in Salesforce, create daily and weekly reports, provide monthly forecasts, and communicate...
Senior Account Executive
Expertly complete the end-to-end sales cycle, from cold prospecting to scheduling and facilitating online presentations, and closing the sale, using a customer-focused approach., Conduct in-depth market research to identify and qualify new account opportunities., Create account plans and report on...
Sales Development and Senior Account Executive
Conducted cold calls to CEOs, business owners, and general managers to introduce technology solutions tailored for small and medium-sized businesses., Scheduled and coordinated product demonstrations with qualified prospects., As Account Executive, led discovery calls, delivered demo presentations,...
Lead Generator
Generated qualified leads by cold calling executives and decision-makers at small and medium-sized businesses., Focused on promoting Microsoft 365 solutions for a certified Microsoft partner., Scheduled product demonstrations and supported account executives throughout the sales process.
Quality Analyst
Monitored customer service calls to ensure compliance with quality standards and company procedures., Provided detailed feedback and coaching to agents to support performance improvement., Prepared and presented quality reports to both internal stakeholders and external clients.