This is my profileContact via CazVid
Danny
Customer Service Representative with hands-on collection experience
Video resume
Customer service representative
Helping people is my thing I like to listen to their issues and be able to listen to the trigger words that will make me aware about what they are calling about that way I can find the best way to get a nice respond at the end of the call with a thank you am going to be ok I apreciate your time.
Contact
Tijuana, Baja California, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and issues, ensuring customer satisfaction and positive experiences.
Collection SkillsIntermediate
Experienced in managing both hard and soft collections through empathetic communication.
Active ListeningAdvanced
Focused on listening to customer concerns and identifying trigger words to address needs effectively.
CommunicationIntermediate
Provided clear and courteous responses in customer interactions, fostering positive relationships.
Summary
Experienced in customer service, collections, and active listening, dedicated to helping clients and ensuring positive outcomes.
Key Achievements
- Gained experience in both hard and soft collections
- Developed strong active listening skills to understand customer needs
- Consistently provided positive customer interactions resulting in satisfied clients
Skills
Customer ServiceCollection SkillsActive ListeningCommunication
Published on CazVid - Jul 3, 2025